Rath - Avire RC-ITM-1300 Technical Services Tier 1

Rath RC-ITM-1300 - Tier 1 Support Services for Emergency Assistance Systems

Rath - Avire RC-ITM-1300 Technical Services Tier 1 supports the implementation of Rath Emergency Communication Systems through a high-level of professional service to provide technical knowledge required to configure and initialise Integration Tracking Modules (ITM's) and associated software that establish the connection between life safety devices and building communication infrastructure.

What It Does

The service is intended to provide a high-level of technical co-ordination to ensure that your emergency system is operational. The services provided include the initial configuration of the device(s) being integrated, diagnostic testing and integration baseline of all Avire components being converted into existing building management/safety/security platform(s). The Tier 1 services provide a foundation for establishing device communication, signal routing and software interface required for reliable service delivery to occur.

Technical Specifications of Service Model RC-ITM-1300

• Service Level - Tier 1 (Basic Integration and Support)
• Compatibility - Rath SmartView; ITM Modules; Command Center Systems
• Support Type - Remote Technical Integration Assistance
• Scope of Service - Device Setup, Network Check, Basic Software Configuration
• Deliverables - Verified Connection and Basic Operation Report.

Key Features and Benefits

• Expert Configuration - Factory Trained to Provide Technical Expertise that Streamlines Integration.
• Accelerated Deployment - Speed Up Integration to Meet Safety Code Requirements and Go Live Date.
• Network Optimization - Maintain Uninterrupted Compatibility with Facilities LAN/WAN to Sync Integration Tracking Module
• Reduce Downtime - Professional Diagnostic Tools Will Detect Hardware or Wiring Issues Prior to Safety Impacting Device Functionality.
• Audit Ready Results - Identify Design Features to Meet All ADA, NFPA & IBC Requirements on Communications

Typical Applications

• When Building a New Structure the Systems-level configuration that would normally be implemented for an Area of Refuge is usually created from scratch.
• For Existing Systems IT may wish to upgrade old Rath devices to allow them to operate in tandem with newer IP devices.
• Medical Facilities would benefit from the development of central monitoring systems that would allow for coordination of activities from multiple campus buildings.
• In the case of High Rises, Command Centers need to be able to communicate effectively with the various remote stations located on different floors, in garages, inside and outside the building.
• Educational Institutions require secure, authenticated networks that can be used to support emergency call boxes and SmartView alerts.