Nurse Call Reporting & Data Analytics

Management reporting software for nurse call data analytics has evolved from a simple time-stamped call to a great analytical tool providing detailed reports. Administrators can help avert and/or pinpoint care delays and justify staffing needs by evaluating when an alert was pressed and when a staff member canceled the alert. This provides an audit trail to administrators who are getting reviewed by surveyors. "As golden thread” is a prevalent phrase to describe liability protection, and nurse calls can offer that benefit, and more. Reporting software closes the documented gap when a resident falls and/or a medical emergency situation arises.

Response Time Reports

Litigation is less likely, and facility liability is more likely to be defended with documentation that proves a response time within the established facility time frame.

Audit Logs

Tamper-proof, meet the time and audit standards for CMS and HIPAA compliance.

Analytics to Assist with Alarm Fatigue

Nursing Directors can identify alarm fatigue analytics that would otherwise go unobserved.

• Frequent Fliers: Screen residents who have a high frequency of calls. This may be a sign that a clinical reassessment or a new plan of care is needed.
• Peak Hour Staffing: Administrators can use time-of-day call volume analytics to modify staff schedules to better cover "busy" times (like shift change), decreasing team strain and improving response time.

Real-Time Dashboards vs. Historical Reporting

Today's nurse call reporting has shifted from solely historical to real-time reporting. This means managers can view calls that have gone unanswered for an extended period and proactively address the calls before a delay results in a safety issue. Also, with real-time reporting tailing email/SMS reporting, managers at all levels have a pulse of operations.

Related Expert Resources

• ROI: Wireless vs. Wired Nurse Call Systems - How to use a data-driven cost-ROI analysis to justify your system upgrade.
• Solving Nurse Call Alarm Fatigue - How reporting data can be used to achieve a quieter, more productive space.
• The CFO's Guide to Nurse Call ROI - How to present your reporting and efficiency data to the finance team.

Next Steps

• Visualize Your Data: Shop Nurse Call Software & Components - Explore the software modules and hardware needed for premium reporting.