Product Returns, Exchanges - RMA's
Thank you for using our form regarding your order from BEC Integrated Solutions. Please fill out the required fields, and we will email you in regarding your request.
All returns need to be in original packaging FREE OF ANY MARKINGS and in BRAND NEW CONDITION. Items that have damaged boxes and torn open packages will not be credited. Also, they cannot have been installed. BEC does not issue refunds for used electronics.
All RETURNS received for credit are SUBJECT to a restocking fee. This does not apply to warranty exchanges, if you have paid for an advanced replacement. Advanced replacements carry a flat charge of $39.95 to cover round-trip shipping if you are in immediate need of a replacement.
Shipping costs from the original order are not refunded.
Credits will be applied back to the original payment method used at the time of order. Checks will be sent back to the address listed on the original check.
Return shipping costs are the responsibility of the customer when returning unwanted purchases.
Thank you.