Communication benefits of the video intercom system are more than the most obvious ones of security and surveillance, versatility, deterring crime and property value. There are the added interpersonal benefits from visual connection including nonverbal communication, improved listening skills and creating traditions and a rapport. With the advent of technology, humans have abandoned the most important key to living: interpersonal communication and socialization with other human beings. Tech companies have focused more on the mechanics and less on the humanization thus automating and banishing compassion and empathy to the bygone era.
How can a video intercom system help?
Nonverbal communication: “It is estimated that less than 10% of what we communicate comes from our words; the remaining 90% is nonverbal. When our verbal and nonverbal expressions do not line up, this creates mixed messages. Your nonverbal communication consists of tone of voice, physical distance, facial expressions, body orientation, posture, and gestures.
Facing the speaker shows you are engaged, whereas having your arms crossed over your chest reads as closed off. Allow your emotions to show in your facial expressions and match your tone of voice. Some of these are things we tend to do subconsciously and yet they can speak volumes when we are intentional about it.”
With a video intercom system, a visual connection is made. If the video intercom system is within your own home, this helps communication between you and other members of the family. Mom or dad can visually check on the kids and get observable cues from any nonverbal communication. Are the kids sick? Are they lying? Do they have friends over?
If the video intercom system is at the entry, you can visually assess the person attempting to gain access into your home. Nonverbal cues can indicate suspicious activities giving you an extra sense of protection.
Of course all of this depends upon an awareness and knowledge of nonverbal expressions; something that can be learned with better listening skills. Both can be mastered with study and practice. Visual communication is a key to mastering better listening skills.
Creating rapport is an underutilized skill in today’s world. Compassion and empathy have been replaced with emojis, hashtags and memes. While these are another form of communication, they do not connect a person to a more humane experience. Eye contact can create a more meaningful and empathetic involvement. A video intercom system can do this.
Traditions are an important tool in communications especially family communications. With new technology, lots of traditions have been relegated to previous generations. New generations can look for new ways to continue and establish new traditions like Hailey did with her family.
BEC Integrated Solutions can help you with a new video intercom system. Contact us for a free quote today.
